Engagement score, productivity index, eNPS, retention risk — whatever instrument your organization already uses, the number rarely explains itself. McGulam Partners applies organizational ethnography and clinical psychology to read the mechanism behind any metric you've already collected.
Most firms hand you a score. We hand you a score and an explanation for it — gathered the way anthropologists and clinicians gather evidence, then triangulated against what your existing data already shows.
It's why firms like McKinsey and IDEO — and companies like Intel, Microsoft, and Xerox PARC — still employ anthropologists: not to replace quantitative data, but to read what it cannot.
Engagement scores, 360 feedback, psychometric assessments, HR analytics. Reliable, scalable, and answers exactly one kind of question well.
Field observation, structured interviews, discourse and linguistic analysis — read through frameworks built for studying how humans actually behave inside institutions.
Each is designed to sit alongside work you've already commissioned — not replace it.
If you've run engagement scores, productivity scores, retention-risk scores, or eNPS — and still can't see why your people do what they do — this is where we work. Experienced anthropologists interpret the real rules your teams actually operate by, the ones quantitative data never captures.
High-functioning executives don't look like people who need help — they look like exceptionally capable leaders. That's why these conditions go undetected until they shape the most important decisions. A private, one-on-one space held by a clinical psychologist. What is said here exists nowhere else.
Ethnographic work earns its credibility through process, not through claiming neutrality.
No single interview or observation stands alone — findings are checked against multiple sources and methods before they're written down.
We document our own position and assumptions throughout — a discipline borrowed directly from clinical and anthropological training.
With more than one researcher on an engagement, field notes are compared directly to check the consistency of interpretation.
Findings come with the texture they were observed in, so leadership can judge the evidence, not just trust our summary of it.
A pattern is named only once it recurs — we resist the pull to theorize from a single striking moment in the field.
Every engagement is shaped directly by the partners — not handed off to a delivery team.
Entered the human sciences through the Faculty of Human Ecology, focused on Adult Education Behavior. Nearly 15 years across mentoring, coaching, and consulting — and founder of Eling Group.
Bridges clinical psychology and field anthropology, leading the executive work on Exclusive Counsel.
Leads the field research behind Organizations Scanning — directing observation, cross-level listening, and the three-layer synthesis.
Tell us what your numbers haven't been able to explain. We'll respond directly, and discuss whether a scan or a private engagement is the right starting point.
Short field notes on what we're seeing across engagements — not case studies, but the patterns worth naming.